Terms of Service

Understanding the agreement between you and Zenith H2O ensures a seamless hydration experience.

Last Updated: October 2023. We keep things clear so you can focus on staying refreshed.

User Eligibility

You must be at least 18 years old to set up a recurring delivery account. By using our site, you're confirming you meet this requirement.

Our Commitment

We pride ourselves on 17 years of pure excellence. Our service isn't just about water; it's about trust and reliability in every drop we deliver to your doorstep.

Delivery Areas

We currently serve the local UK region. Check your postcode before ordering to ensure we're in your neighborhood.

Payment Terms

We'll process billing at the start of each month. Don't worry, we'll send a digital receipt straight to your inbox every time.

Cancellations

Changed your mind? You can cancel your subscription with 48 hours notice. We're sad to see you go, but we won't make it difficult.

Detailed Agreement

Ever wondered why legal text is so long? It's to protect both of us. At Zenith H2O, we believe in transparency. This document governs your use of our website and our water delivery services, including bottled water supply and cooler maintenance.

1. Service Descriptions

We're dedicated to providing premium water solutions. Whether it's a residential filtration system installation or a bulk commercial supply, we'll perform our duties with professional care. We'll always aim for the scheduled time slot, though traffic through the city can occasionally cause minor delays.

2. Equipment Rental

If you're renting a water cooler, please treat it like your own. We'll handle the maintenance and sanitization as part of your package. If the equipment is damaged beyond normal wear and tear, we'll have to discuss repair costs.

3. Liability Limits

We aren't liable for indirect damages arising from the use of our site. Our total liability is limited to the amount you've paid us in the last 12 months. Does that sound fair? We think so.

Need clarification? Our team is ready to chat. If you have questions about these terms, don't hesitate to reach out to [email protected] or call us at +447700018507.

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