1. System Overview
Craftynex (East Loch Sween Road, UK) operates advanced predictive intelligence platforms. We understand that for artisanal masters, operational secrets and equipment health data are competitive assets. This policy details the raw data we collect, why we process it, and the technical measures we employ to safeguard your craftsmanship.
2. Data We Collect
2.1 Operational Equipment Data
Our platform ingests high-frequency telemetry from sensors integrated into your machinery. This includes vibration signatures, thermal gradients, acoustic profiles, and energy consumption metrics. This data is technical in nature and is used solely for failure prediction and optimization.
2.2 Business & Contact Information
We collect essential commercial data provided during onboarding or inquiry, such as company name, professional email addresses ([email protected]), and technical point-of-contact details.
2.3 Digital Footprint
Our infrastructure logs standard HTTP metadata, including IP addresses, browser types, and timestamped interaction data via essential technical cookies to maintain platform security and session integrity.
3. Purpose of Processing
We process data under the following legal bases as defined by the UK GDPR:
- Contractual Necessity: To deliver the predictive insights and alerts requested by our clients.
- Legitimate Interest: To harden our cybersecurity posture and iterate on our machine learning models.
- Regulatory Compliance: To meet UK statutory reporting and tax obligations.
4. Data Security Standard
Raw intelligence deserves raw power in defense. All data transit is secured via TLS 1.3. At-rest data is encrypted using AES-256 standards within our UK-based, ISO 27001-certified hosting facilities. Access is strictly controlled via a zero-trust architecture; even our senior engineers only interact with anonymized datasets unless explicitly required for emergency support.
UK GDPR Compliant
Fully aligned with the Data Protection Act 2018. Your data never leaves UK jurisdiction without explicit, high-level auditing.
Encryption
End-to-end cryptographic protocols for all telemetry.
Anonymity
Model training uses de-identified operational metadata.
Retention
We only keep what we need for the duration of the contract.
Your Rights
Access, rectify, or erase your data at any time.
5. Your Rights & Control
Under UK data protection laws, you possess the right to request access to the data we hold, the right to rectification of inaccuracies, and the "Right to be Forgotten" (Erasure). To exercise these rights, or to lodge a formal query regarding our Cookies Policy, contact our Data Protection Officer.
6. Data Protection Officer
For all technical inquiries regarding data processing and security architecture:
Attn: Data Protection Officer
Craftynex
East Loch Sween Road, UK, PA31 8PT
Email: [email protected]
Phone: +447700000045
Last updated: October 2023. We reserve the right to modify this policy as technical requirements evolve. Continued use of the platform constitutes acknowledgement of the updated terms.